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Privacy Policy

Effective Date: July 9, 2026

At Mini Lumes, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Mobile number
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Order history
• IP address, browser type, device information, and website usage data through cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide order updates and customer support.
• Process payments securely.
• Improve our website, products, and customer experience.
• Send promotional offers, updates, and newsletters (only where permitted or if you choose to receive them).
• Prevent fraud and maintain the security of our website.
• Comply with applicable legal and regulatory requirements.

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. Payments are processed through trusted and secure payment gateway providers using industry-standard security measures.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyse website traffic.
• Enhance your shopping experience.

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties where necessary to:

• Process payments.
• Deliver your orders through logistics partners.
• Provide website hosting, analytics, or customer support services.
• Comply with legal obligations or government requests where required by law.

These service providers are required to protect your information and use it only for the services they provide.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss. While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your personal information, subject to applicable legal and business obligations.

To make such requests, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies.

Children's Privacy

Our products are intended for purchase by parents, guardians, and caregivers. We do not knowingly collect personal information directly from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mini Lumes

Email: connect.minilumes@gmail.com

Phone: 8910364562